Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery cost depends on the weight of the order and place of delivery when placing an order, the delivery cost is calculated automatically, you always see how much the delivery costs. If at checkout you cannot find your country, then write to us.

Which payment methods are accepted in the Online Shop?

The order can be paid by credit card, paypal or bank transfer.

How long will delivery take?

For EU and UK we use Express delivery courier UPS (2-3 business days) because our store is located in the “center” of Europe (Verona, Italy). For USA, Canada, Australia, America, Asia we use International priority mail (5-10 business days).

What exactly happens after ordering?

We will ship your order within 1-2 business days.

if I have an idea but I don’t know how to realize it?

Write to us and we will think together. We will be glad if our experience will be useful to you.

Send us an email

If have any questions, you can write us.

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